Department: Sales
Reports To: Sales Manager

Job Summary:

We are seeking a dynamic and motivated Telecaller IT Sales / Telesales Representative to join our sales team. The successful candidate will be responsible for generating leads, making sales calls, and closing deals over the phone. You will play a key role in expanding our customer base and driving revenue growth by promoting our IT products and services.

Key Responsibilities:

• Make outbound calls to potential clients to introduce and promote our IT products and services.
• Identify and qualify sales opportunities through proactive prospecting and lead generation.
• Build and maintain strong relationships with potential and existing customers.
• Present and demonstrate the value of our IT solutions to prospective clients.
• Understand customer needs and requirements, and provide appropriate solutions.
• Achieve and exceed monthly sales targets and performance metrics.
• Maintain accurate and up-to-date records of all sales activities in the CRM system.
• Follow up on leads and inquiries in a timely manner.
• Handle customer objections and provide effective responses to close sales.
• Collaborate with the sales team and other departments to ensure customer satisfaction.

Qualifications:

• Proven experience as a Telecaller, Telesales Representative, or similar sales role.
• Excellent communication and interpersonal skills.
• Strong persuasive and negotiation abilities.
• Ability to understand and articulate IT products and services.
• Familiarity with CRM software and sales processes.
• Self-motivated and target-driven with a passion for sales.
• Ability to work independently and as part of a team.
• Good organizational and time management skills.
• High school diploma or equivalent; a bachelor’s degree in a related field is a plus.

Preferred Skills:

• Experience in IT sales or a related industry.
• Knowledge of digital marketing and online sales techniques.
• Ability to handle rejection and remain positive and persistent.
• Strong problem-solving skills and the ability to think on your feet.

What We Offer:

• Competitive salary and commission structure.
• Opportunity for career growth and advancement.
• Training and development programs.
• A supportive and collaborative work environment.
• Access to the latest technology and tools to perform your job effectively.

If you are an enthusiastic and driven sales professional with a knack for closing deals and a passion for IT, we would love to hear from you. Join our team and help us drive our sales to new heights!